1. Foundational Mental Health Competencies

• Apply essential helping skills such as active listening, empathy, and de-escalation. 
• Demonstrate cultural and diversity awareness. 
• Enhance mental health literacy and risk assessment skills. 
• Engage in evidence-based psychoeducation and mental health promotion. 
• Prioritise self-care and support colleagues. 
• Support recovery-oriented approaches.

2. Intersectoral Collaboration and Communication

• Understand roles across sectors and local care systems. 
• Facilitate safe and effective referrals. 
• Collaborate with professionals across sectors.
• Contribute to service improvement through shared best practices.   

3. Systems Thinking and Sustainable Practices

• Apply systemic thinking to mental health services.
• Identify opportunities for capacity-building and continuous learning. 
• Advocate for sustainable actions across sectors.

• Introductions and setting the stage for mental health needs and gaps​

• Multidisciplinary approach and foundational helping skills​

• Mental health literacy and understanding risk factors​

• Risk assessment and roles in early intervention​

Day 2:​

• Navigating wider support and care systems​

• Referring and helping individuals navigate services​

• Collaborating with professionals across sectors​

• Final reflection and application in participants’ workplaces​